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Complaints
Complaints received against members are conveyed to the member, with a request for permission for the AMANT to attempt to resolve the concern raised.
As well, the AMANT offers advice to members who may experience difficulties with a patient.
It is important to note, the AMANT can only act as a mediator in a patient complaint with the agreement of the member against whom the complaint is made and has no jurisdiction to investigate complaints against medical practitioners who are not members of the AMANT.
Formal complaints resolution services are available through the Medical Board of the Northern Territory which has full jurisdiction to investigate complaints against any medical practitioner registered to practice in the Territory or the Territory's Health and Community Services Complaints Commission, which has the jurisdiction to investigate complaints against any person involved in the provision of health services as well as providing assistance to providers of those services where necessary.
